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MunhavenNorfolk

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Rated:OutstandingResidential

Munhaven

Munhaven Close, Mundesley, Norwich, Norfolk, NR11 8AR
01263720451
Care Type

Residential Care

Inspection date

23 November 2020

Provider

Norse Care (Services) Limited

Beds

20 beds

How this home compares nearby

Of 5 care homes for older people within 5 miles, none are rated higher by CQC, 1 is the same and 4 are lower.

2 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodOct 2016
  2. OutstandingAug 2019

Improved from Good to Outstanding in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Norse Care (Services) Limited, which runs 17 care homes in England: 2 rated Outstanding, 12 Good and 3 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Munhaven

Munhaven is a residential care home in Norfolk, providing personal and nursing care to older people living with dementia. The findings below set out what the Care Quality Commission observed during its most recent inspection.

This residential care home provides personal and nursing care to 20 people aged 65 and over living with dementia in one adapted building. The manager has developed risk assessments and safety systems, regularly reviewed as guidance evolved. During the inspection period, the home had implemented creative visiting arrangements, including a garden pod with screening to allow relatives to visit safely while maintaining social distancing.

Plans were in place to move visits indoors during colder months. The manager recognised the risk of isolation and employed an activities coordinator to support residents' wellbeing and maintain community links. Special arrangements were made to ensure people receiving end of life care could have visitors.

Source: CQC inspection report, 12 December 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
20 places — this is not a vacancy count
Registration checked
Registered · NR11 8AR

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 7 August 2019. Latest inspection date recorded: 23 November 2020.

Safe
Good
Effective
Outstanding
Caring
Outstanding
Responsive
Outstanding
Well-led
Outstanding

Read Munhaven's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Munhaven, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Munhaven, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Munhaven's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Munhaven Close, Mundesley, Norwich, Norfolk, NR11 8AR

CQC Logo

Munhaven

CQC overall rating

Outstanding

Inspection date: 23 November 2020

View full inspection report
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