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Moulsham HomeEssex

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Rated:Requires ImprovementResidential

Moulsham Home

116-117 Moulsham Street, Chelmsford, Essex, CM2 0JN
01245350750
Care Type

Residential Care

Assessment date

5 June 2024

Provider

Moulsham Residential Home (Chelmsford) Limited

Beds

37 beds

About Moulsham Home

Moulsham Home is a residential care home in Essex, offering accommodation and personal care. Details of the CQC's most recent findings are set out below.

Moulsham Home provides accommodation, nursing and personal care for up to 37 people, including those living with dementia and learning disabilities. At the time of the assessment, 26 people lived at the home.

Inspectors found some improvements since the previous inspection, but shortfalls remained around medicines, risk management, and oversight of deprivation of liberty safeguards. A breach of legal regulations was identified relating to governance, as management oversight did not always assure compliance. Even so, people and relatives spoke positively, describing staff as warm and courteous, and felt safe and well cared for.

Source: CQC assessment, 31 July 2024

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
37 places — this is not a vacancy count
Registration checked
Registered · CM2 0JN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 31 July 2024. Assessment date recorded: 5 June 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 31 July 2024. References to “we” mean CQC. It describes findings at that time.

Moulsham Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this assessment. Moulsham provides accommodation, nursing, and personal care for up to 37 people. At the time of the assessment, 26 people were living at the service. The service provides support to people with learning disabilities and dementia. We looked at 9 quality statements in the safe and well led key questions. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. Whilst we found some improvements had been made since the previous inspection and some recommendations had been met, other recommendations were not met and improvements were still needed in relations to medicines, risk management, deprivation of liberty safeguard oversight and Governance. We found a breach of the legal regulations in relation to governance. The oversight of the service was not always effective in assuring the organisation was compliant with regulations.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Moulsham Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Moulsham Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Moulsham Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Moulsham Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

116-117 Moulsham Street, Chelmsford, Essex, CM2 0JN

CQC Logo

Moulsham Home

CQC overall rating

Requires Improvement

Assessment date: 5 June 2024

View full inspection report
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