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Exterior at Moreland House Care Home
Photo: Moreland House. Used with permission.
Rated:GoodNursing

Moreland House Care Home

5 Manor Avenue, Hornchurch, Essex, RM11 2EB
01708442654
Care Type

Nursing Care

Inspection date

16 June 2022

Provider

Moreland House Care Home Limited

Beds

50 beds

About Moreland House Care Home

Moreland House Care Home is a nursing home in Havering, providing personal and nursing care to older people. Full details from the CQC's most recent inspection are set out below.

Moreland House provides personal and nursing care to older people in an adapted three-floor building with en-suite bathrooms. At the time of inspection, 48 people were using the service out of a registered capacity of 50.

The home has robust procedures to protect people from abuse, with staff receiving appropriate training. Risk assessments are in place to manage and reduce risks to people's safety, and the provider follows safe recruitment processes. There are sufficient staff on duty to provide care, and medicines are managed appropriately.

Source: CQC inspection report, 23 September 2022

Specialist Care

DementiaMental healthOlder people

Photographs of the home

Exterior at Moreland House Care Home
Exterior at Moreland House Care Home. Photograph from the provider’s website.Photo: Moreland House. Used with permission.

Practical details from the provider

  • Outdoor spaces include a courtyard, conservatories with raised flowerbeds and a back garden.
  • A hairdresser visits weekly, and the provider says podiatry, optician, dental and physiotherapy services can be arranged.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

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Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
50 places — this is not a vacancy count
Registration checked
Registered · RM11 2EB

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 September 2022. Latest inspection date recorded: 16 June 2022.

Safe
Good
EffectivePublished 3 April 2020
Good
CaringPublished 3 April 2020
Good
ResponsivePublished 28 November 2020
Good
Well-led
Good

Read Moreland House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Moreland House Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Moreland House Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Moreland House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

5 Manor Avenue, Hornchurch, Essex, RM11 2EB

CQC Logo

Moreland House Care Home

CQC overall rating

Good

Inspection date: 16 June 2022

View full inspection report
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