Mercia Grange

This care home provides personal care and accommodation for up to 67 older people and people with dementia, with 56 residents at the time of inspection. The service has safeguarding systems in place, and staff demonstrate knowledge of risks and follow assessments to meet individual needs. Residents feel safe and supported by staff trained to protect them from harm.

Healthcare support is readily accessible when residents' needs change, and staff receive training to ensure competency in their roles. The home offers choice in meals within a warm and welcoming environment. Staff seek consent before providing care and support residents to make choices about their lives, using least restrictive practices and acting in their best interests.