Mayo House

11 Lodge Road, Yate, Bristol, BS37 7LE

01454228246

Care Type

Residential Care

Inspection date

20 December 2018

Provider

Milestones Trust

Beds

7 beds

Rating history

OutstandingJan 2017
OutstandingFeb 2019

Rated Outstanding at every inspection since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Milestones Trust, which runs 36 care homes in England: 2 rated Outstanding, 32 Good and 2 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Mayo House

Mayo House is a residential care home in South Gloucestershire, providing accommodation and support for people with learning disabilities and complex needs. Details of the most recent CQC findings are set out below.

Mayo House provides accommodation and care for up to seven people with learning disabilities and complex needs. Each person lives in their own self-contained flat within the home. The service is built on values of choice, promotion of independence and inclusion, enabling people with learning disabilities and autism to live as ordinary a life as any citizen.

Inspectors found the service continued to maintain its Outstanding rating, with evidence supporting the high quality of care provided.

Source: CQC inspection report, 21 February 2019

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Supported living service
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · BS37 7LE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 21 February 2019. Latest inspection date recorded: 20 December 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read Mayo House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Mayo House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Mayo House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Mayo House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees