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The ChestnutsSouth Gloucestershire

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Rated:GoodResidential

The Chestnuts

9 Lodge Road, Yate, Bristol, BS37 7LE
01454227188
Care Type

Residential Care

Inspection date

21 March 2019

Provider

Milestones Trust

Beds

6 beds

Rating history

  1. GoodOct 2016
  2. GoodApr 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Milestones Trust, which runs 36 care homes in England: 2 rated Outstanding, 32 Good and 2 Requires Improvement.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Chestnuts

The Chestnuts is a residential care home in South Gloucestershire, providing accommodation and support for people with a learning disability across three separate units. Further details on the service are set out in the CQC findings below.

This care home provides accommodation for seven people with a learning disability across three separate units: Lower Woodlands, Upper Woodlands, and Meadow View. All units operate as one integrated service.

Staff demonstrate genuine care and empathy, with deep knowledge of each person they support. They are described as extremely caring, kind, and compassionate, and clearly value their work with residents. The team creates a family-like atmosphere, remaining calm and unobtrusive while keeping each person at the center of attention and promoting equality for all.

Source: CQC inspection report, 30 April 2019

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
6 places — this is not a vacancy count
Registration checked
Registered · BS37 7LE

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 30 April 2019. Latest inspection date recorded: 21 March 2019.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read The Chestnuts's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Chestnuts, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Chestnuts, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Chestnuts's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

9 Lodge Road, Yate, Bristol, BS37 7LE

CQC Logo

The Chestnuts

CQC overall rating

Good

Inspection date: 21 March 2019

View full inspection report
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