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Mayfield HouseSurrey
Rated:Requires ImprovementResidential

Mayfield House

29 Mayfield Road, Hersham, Walton-on-thames, KT12 5PL
Care Type

Residential Care

CQC rating published

29 September 2021

Provider

A. Welcome House Limited

Beds

34 beds

About Mayfield House

Mayfield House is a 34-bed residential care home located in Hersham, a suburb of Walton-on-Thames in Surrey. The home is operated by A. Welcome House Limited and provides care for older people, younger adults, and individuals with dementia, mental health conditions, physical disabilities, and sensory impairments.

The home's most recent CQC inspection took place in September 2021, when it was rated as Requires Improvement. This rating indicates that while the home meets regulatory standards, there are areas identified for development.

Given the range of conditions supported, Mayfield House caters to a diverse resident population with varying care needs. Its location in a residential area of Walton-on-Thames provides access to local amenities and services typical of this Surrey community.

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Mayfield House, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Mayfield House, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Mayfield House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

29 Mayfield Road, Hersham, Walton-on-thames, KT12 5PL

CQC Logo

Mayfield House

CQC overall rating

Requires Improvement

CQC rating published: 29 September 2021

View full inspection report
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