Martins House

Jessop Road, Stevenage, Hertfordshire, SG1 5LL

01438351056

Care Type

Residential Care

Inspection date

31 July 2018

Provider

GCH (Hertfordshire) Ltd

Beds

60 beds

About Martins House

Martins House is a residential care home in Hertfordshire. It provides accommodation and personal care for older people. Details from the most recent CQC inspection are set out below.

Martins House is a care home registered to provide accommodation, nursing and personal care to 60 older people, some of whom live with dementia. The home was operating under new provider GCH (Hertfordshire) at the time of this inspection, having undergone a legal entity change in June 2017 while remaining part of the Gold Care Homes group.

Source: CQC inspection report, 19 October 2018

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · SG1 5LL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 October 2018. Latest inspection date recorded: 31 July 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Martins House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Martins House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Martins House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Martins House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees