Markham House

This residential care home provides personal and nursing care to people with acquired brain injuries, with a focus on rehabilitation and helping residents regain independence through building cognitive and practical skills. The service accommodates up to 13 people across flats and two bungalows. Care is planned to promote independence, and staff are committed to providing high-quality support.

Residents have opportunities to express their views, and risks are identified with actions taken to minimise them. Staff have received safeguarding training and understand how to respond to concerns about abuse.

However, the provider's audit systems identified several issues during inspection that had been previously noted by the registered manager but remained unresolved with no completion dates set. This suggests ongoing challenges in implementing improvements to service delivery despite having monitoring mechanisms in place.