Marine Park View

The following is CQC's published account of its assessment, published 20 May 2024. References to “we” mean CQC. It describes findings at that time.

Marine Park View is a care home providing accommodation and personal care to a maximum of 30 older people, including people living with dementia and people with a learning disability. At the time of our visit, 14 people were using the service. We spoke with 9 people, 11 staff and received feedback from 4 health and social care professionals. We carried out our on-site inspection on 10 April 2024, off site assessment activity started on 11 April 2024 and ended on 25 April 2024. At our last inspection we identified breaches in relation to safe care and treatment, fit and proper persons employed, the environment, person-centred care and good governance. At this assessment we looked at all quality statements to check for improvement and found the provider was no longer in breach of regulations. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The service had previously not been meeting the underpinning principles of Right support, Right care, Right culture. At this assessment we found substantial improvements had been made to open the culture, to the environment and to the running of the service to ensure people were the main focus of care delivery and they received safe, effective care that met their needs. There were sufficient trained staff who worked well with other professionals to ensure people's needs were met. Records provided guidance to ensure people received safe, consistent, person-centred care and support from all staff members. The quality assurance system had become more robust to assess the standards of care in the service.