Maidstone Care Centre

Maidstone Care Centre provides personal and nursing care to up to 58 people, with 52 residents at the time of inspection. The service supports people living with dementia and those with learning disabilities or autism who require nursing care, arranged across three floors with lift access. The home employs a combination of permanent and agency staff, though the use of non-regular agency workers means people are not consistently supported by staff familiar with their individual needs. While potential health and welfare risks have been identified and assessed, not all risks have corresponding guidance in place for staff to follow. Additionally, medicines management has not consistently met safety standards.