England

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Lukestone Dementia Nursing HomeKent

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Rated:Requires ImprovementNursing

Lukestone Dementia Nursing Home

7 St Michaels Road, Maidstone, Kent, ME16 8BS

01622755821

Care Type

Nursing Care

Inspection date

3 September 2021

Provider

Nellsar Limited

Beds

44 beds

How this home compares nearby

Of 23 care homes for older people within 5 miles, 17 are rated higher by CQC, 3 are the same and 3 are lower.

13 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodApr 2016
GoodJun 2018
Requires ImprovementDec 2021

Rating dropped from Good to Requires Improvement in 2021.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Nellsar Limited, which runs 13 care homes in England: 10 rated Good and 3 Requires Improvement.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lukestone Dementia Nursing Home

Lukestone Dementia Nursing Home is a specialist nursing home in Maidstone, Kent, set within a quiet residential neighbourhood that can feel like a familiar and comforting environment for residents. The team there focuses on supporting people living with dementia, and families often find it reassuring to know their loved one is being cared for in a setting dedicated to understanding their specific needs. If you are exploring care options in the Kent area, Lukestone may be worth considering as part of your search.

Lukestone provides personal and nursing care for up to 43 people living with dementia across three floors in a residential area of Maidstone. At the time of inspection, the home was at full capacity.

However, inspectors identified significant safety concerns. Risk assessments were not consistently in place to guide staff in keeping people safe. Medicines management was problematic, with one person failing to receive their prescribed medicine for two weeks.

Incidents were not always effectively reviewed to prevent them from happening again.

Source: CQC inspection report, 2 December 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · ME16 8BS

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 2 December 2021. Latest inspection date recorded: 3 September 2021.

Safe: Requires improvement
EffectivePublished 21 June 2018: Good
CaringPublished 21 June 2018: Good
ResponsivePublished 21 June 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Lukestone Dementia Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lukestone Dementia Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lukestone Dementia Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lukestone Dementia Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees