Madeleine House

60 Manor Road, Stechford, Birmingham, West Midlands, B33 8EJ

01217861479

Care Type

Residential Care

Inspection date

23 February 2021

Provider

Anchor Hanover Group

Beds

41 beds

About Madeleine House

Madeleine House is a residential care home in Birmingham, providing accommodation and personal care for older people, including those living with dementia. Further detail on the service is set out in the CQC findings below.

Madeleine House is a care home providing accommodation and personal care for up to 41 older people, including those living with dementia. At the time of inspection, 37 people were living at the home.

Visitors were screened for Covid-19 symptoms and required to complete a lateral flow test upon arrival to ensure visits could proceed safely. The home supported residents to maintain contact with family members through virtual meetings and events, including a virtual Christmas carol concert. Perspex screens were used during some visits to facilitate safe face-to-face contact between residents and their families.

Source: CQC inspection report, 3 March 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 41 places — this is not a vacancy count
Registration checked: Registered · B33 8EJ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 December 2018. Latest inspection date recorded: 23 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Madeleine House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Madeleine House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Madeleine House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Madeleine House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees