Millwater

164-168 Waterloo Road, Yardley, Birmingham, West Midlands, B25 8LD

01217063707

Care Type

Residential Care

Inspection date

7 August 2023

Provider

Lifeways Community Care Limited

Beds

19 beds

About Millwater

Millwater is a care home based in Birmingham, offering families in the area a local option they can feel good about choosing. The team there understands how much it means to find a place where your loved one will feel at home, and that sense of genuine care runs through everything they do. If you are exploring residential care options in Birmingham, Millwater is worth getting to know.

Millwater is a residential care home providing accommodation and personal care for up to 19 people with learning disabilities and/or autism. The home is divided into three separate units that share a courtyard garden area. At inspection, 13 people were living at the home.

The service is expected to guarantee residents respect, equality, dignity, choices and independence, with good access to local communities.

Source: CQC inspection report, 20 September 2023

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 19 places — this is not a vacancy count
Registration checked: Registered · B25 8LD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 20 September 2023. Latest inspection date recorded: 7 August 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Millwater's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Millwater, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Millwater, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Millwater's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees