Lyndon Croft

144 Ulleries road, Solihull, West Midlands, B92 8ED

01217423562

Care Type

Residential Care

Assessment date

1 October 2024

Provider

Prime Life Limited

Beds

53 beds

About Lyndon Croft

Lyndon Croft is a purpose built residential care home in Solihull, offering personal care to older people, younger adults and people living with dementia. Further detail on how the service performs is set out in the findings below.

Lyndon Croft is a purpose built care home providing personal care for up to 53 people, supporting older people, younger adults and people living with dementia. At the time of assessment, 45 people were being supported. The CQC rated the service Good overall.

Most people and relatives felt safe and spoke positively about staff, though inspectors found some staff lacked sufficient guidance to support people safely, and quality monitoring systems had not identified all issues. Involvement in support plans was inconsistent, and some relatives raised concerns about communication and weekend access, though complaints were generally handled well.

Source: CQC assessment, 4 December 2024

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 53 places — this is not a vacancy count
Registration checked: Registered · B92 8ED

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 4 December 2024. Assessment date recorded: 1 October 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 4 December 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 14 October to 29 October 2024 Lyndon Croft is a care home, providing personal care for up to 53 people, in a purpose built building. At the time of our assessment the service was supporting 45 people. The service supports people with dementia, older people and younger adults. The assessment was prompted by a review of information we held about the service. There was a failure to ensure staff had sufficient guidance and knowledge to support some people safely. This was a breach of regulation 12 (Safe Care and Treatment) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We found systems in place to monitor the quality of the care provided had failed to identify some of the issues highlighted during the inspection. Systems to ensure care was provided safely and appropriately were not always robust. This was a breach of regulation 17 (Good governance) of the Health and Social Care Act (Regulated Activities) Regulations 2014.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Lyndon Croft's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lyndon Croft, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lyndon Croft, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lyndon Croft's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees