Castle Lane

The service supports three people with learning disabilities in a safe, welcoming environment. Residents feel well cared for and report that staff understand their needs and know how to keep them safe. Staff are trained to recognise and report abuse, and they proactively identify health and safety risks to minimise harm.

The service ensures adequate staffing levels are available when residents need support.

Staff manage medicines safely, with regular checks ensuring residents receive correct support from competent practitioners. The registered provider oversees recruitment centrally, including background checks to ensure staff suitability. The home is maintained to a high standard, remaining clean and odour-free, with staff supporting residents to keep their living space tidy.