England

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Lugano Residence for the ElderlyEssex

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Rated:GoodResidential

Lugano Residence for the Elderly

3 Powell Road, Buckhurst Hill, Essex, IG9 5RD

02085052695

Care Type

Residential Care

Inspection date

14 January 2022

Provider

Mr D Pearce & Mr M Brook

Beds

27 beds

How this home compares nearby

Of 55 care homes for older people within 5 miles, none are rated higher by CQC, 45 are the same and 10 are lower.

47 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMar 2016
GoodNov 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mr D Pearce & Mr M Brook runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lugano Residence for the Elderly

Lugano Residence for the Elderly is a residential care home in Essex, providing accommodation and support for older people. Full details of the CQC's most recent findings are set out below.

This care home provides accommodation and support for up to 27 older people, including those living with dementia, physical disabilities, or sensory impairments. At the time of inspection, 23 people were resident at the service.

The home demonstrated effective infection prevention and control measures, with risk assessments completed for both residents and staff in higher risk groups, with appropriate actions taken to mitigate identified risks. The service made effective use of isolation, cohorting, and zoning strategies, and maintained regularly updated infection prevention and control policies, including specific Covid-19 protocols.

Source: CQC inspection report, 28 January 2022

Specialist Care

DementiaOlder people

Practical details from the provider

Families can contact the home to arrange an in-person visit or video tour.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · IG9 5RD

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 November 2018. Latest inspection date recorded: 14 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Lugano Residence for the Elderly's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lugano Residence for the Elderly, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lugano Residence for the Elderly, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lugano Residence for the Elderly's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees