Lindly House Care Home

Lindly House Care Home in Stoke-on-Trent provides accommodation and personal care for up to 10 people, with 8 living there at the time of the CQC's assessment. The home was previously rated good but has now been rated requires improvement overall, following an inspection prompted by concerns about care standards.

Inspectors found staff were kind, knowledgeable about safeguarding and supported people with activities and meals they enjoyed. However, night-time staffing levels were insufficient, environmental risks were not always managed, and the Mental Capacity Act was not consistently applied. The CQC found the provider's oversight systems had not been effective in identifying or driving improvements needed to ensure safe, effective care.