Lilena Residential Care Home

2 Quintrell Road, St Columb Minor, Newquay, TR7 3DZ

01637877662

Care Type

Residential Care

Inspection date

17 December 2019

Provider

Lilena Care Home Cornwall Limited

Beds

16 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, none are rated higher by CQC, 6 are the same and 1 is lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJan 2020

First inspected by CQC in 2020, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Lilena Care Home Cornwall Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lilena Residential Care Home

Lilena Residential Care Home is a residential care home in Cornwall providing personal care for people with mental health needs. Further detail on the service, including the latest CQC findings, is set out below.

Lilena Residential Care Home provides personal care for 14 people with mental health needs, with 12 residents at the time of inspection. The home operates across two floors and includes dining spaces and lounges for communal use.

The service has appropriate safeguarding systems in place, with staff trained in recognising abuse. Risk assessment procedures are satisfactory, ensuring risks to residents are minimised. The medicines system is well-organised and managed effectively, with no errors identified, good recording standards, and residents reporting they receive their medicines on time.

Source: CQC inspection report, 23 January 2020

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 16 places — this is not a vacancy count
Registration checked: Registered · TR7 3DZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 January 2020. Latest inspection date recorded: 17 December 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Lilena Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lilena Residential Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Lilena Residential Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Lilena Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees