Hollybush Residential Home

This residential care home provides personal care and support for up to 14 people aged 65 and over in an adapted house in Newquay. Care records are regularly updated and include individualised care plans with risk assessments and guidance for staff on meeting support needs. While care plans detail most people's needs and preferences, they don't always record preferred wake and bedtimes, making it unclear whether people choosing to be up and dressed before 7am reflects their preferences. However, people and their relatives confirmed that residents do have choice about when they get up and go to bed. The service ensures identified risks are minimised through its documented approach to care planning.