LIGHT AND HOPE

17 Days Close, Hatfield, Hertfordshire, AL10 0SD

07713621523

Care Type

Residential Care

Inspection date

22 March 2023

Provider

Light and Hope (UK) Limited

Beds

5 beds

About LIGHT AND HOPE

Light and Hope is a residential care home based in Hertfordshire, offering a place where people can feel genuinely at home in comfortable, familiar surroundings. The team here understands how important it is for families to feel confident and reassured when exploring care options for someone they love. With its roots in the local community, Light and Hope aims to provide a warm and supportive environment for the people who live there.

Light and Hope provides accommodation for up to four people requiring personal care, some of whom may be living with a learning disability. At the time of inspection, two people were living at the service. The home is expected to guarantee residents respect, equality, dignity, choices and independence, with good access to local communities.

Source: CQC inspection report, 10 May 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · AL10 0SD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 10 May 2023. Latest inspection date recorded: 22 March 2023.

Safe: Requires improvement
EffectivePublished 12 August 2022: Requires improvement
CaringPublished 12 August 2022: Requires improvement
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read LIGHT AND HOPE's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting LIGHT AND HOPE, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit LIGHT AND HOPE, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund LIGHT AND HOPE's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees