
Residential Care
4 February 2020
Avery Homes Hatfield Limited
68 beds
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Acacia Mews Care Home provides personal care to 56 residents, with capacity for up to 68. Residents and their relatives reported high levels of satisfaction with the care provided. Staff were described as friendly and attentive, with residents confirming there were sufficient staff numbers to meet their needs and spend quality time with them. People felt safe and comfortable with the staff, who demonstrated good knowledge of individual residents and their support requirements.
Staff were well-trained and felt supported in their roles. Regular checks ensured staff worked in accordance with their training and that health and safety guidance was consistently followed. The home offered plenty of communal space for residents to use and enjoy.
Source: CQC inspection report, 4 February 2020
St Albans Road East, Hatfield, Hertfordshire, AL10 0FJ
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