Acacia Mews Care Home

St Albans Road East, Hatfield, Hertfordshire, AL10 0FJ

01707278160

Care Type

Residential Care

Inspection date

14 January 2020

Provider

Avery Homes Hatfield Limited

Beds

68 beds

About Acacia Mews Care Home

Acacia Mews Care Home is a residential care home in Hertfordshire. It provides personal care for older adults. The most recent CQC findings for the home are set out below.

Acacia Mews Care Home provides personal care to 56 residents, with capacity for up to 68. Residents and their relatives reported high levels of satisfaction with the care provided. Staff were described as friendly and attentive, with residents confirming there were sufficient staff numbers to meet their needs and spend quality time with them.

People felt safe and comfortable with the staff, who demonstrated good knowledge of individual residents and their support requirements.

Staff were well-trained and felt supported in their roles. Regular checks ensured staff worked in accordance with their training and that health and safety guidance was consistently followed. The home offered plenty of communal space for residents to use and enjoy.

Source: CQC inspection report, 4 February 2020

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Photographs of the home

Practical details from the provider

Bedrooms have flat-screen televisions and walk-in en-suite showers.
Top-floor suites have kitchenettes and are suitable for couples.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 68 places — this is not a vacancy count
Registration checked: Registered · AL10 0FJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 February 2020. Latest inspection date recorded: 14 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Acacia Mews Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Acacia Mews Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Acacia Mews Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Acacia Mews Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees