Lavenders

41 Lavenders Road, West Malling, Kent, ME19 6HP

01732844744

Care Type

Residential Care

CQC rating published

24 January 2019

Provider

Eleanor Nursing and Social Care Limited

Beds

59 beds

How this home compares nearby

Of 17 care homes for older people within 5 miles, none are rated higher by CQC, 11 are the same and 6 are lower.

16 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJun 2016
GoodMar 2017
GoodJan 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Eleanor Nursing and Social Care Limited, which runs 5 care homes in England: 3 rated Good, 1 Inadequate and 1 not yet rated.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lavenders

Lavenders is a 59-bed residential care home located on Lavenders Road in West Malling, Kent. The home is operated by Eleanor Nursing and Social Care Limited and provides care for older people. It holds a Good rating from the Care Quality Commission, based on an inspection carried out in January 2019.

As a residential care home of this size, it sits between smaller family-run facilities and larger institutional settings, offering a mid-scale environment for long-term care. The West Malling location places the home in a established Kent town with access to local amenities and services. The home accommodates those requiring residential support with daily living activities and personal care.

Specialist Care

Older people

5 Questions to Ask on Your Visit

When visiting Lavenders, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Lavenders, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Lavenders's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees