Lulworth House Dementia Residential Care Home

Queens Avenue, Maidstone, Kent, ME16 0EN

01622683231

Care Type

Residential Care

Inspection date

7 January 2020

Provider

Nellsar Limited

Beds

42 beds

About Lulworth House Dementia Residential Care Home

Lulworth House is a residential care home in Kent providing personal care for older people living with dementia. Further details on the CQC's most recent findings are set out below.

Lulworth House provides personal care for up to 42 older people living with dementia, with 37 residents at the time of inspection. The home offers various communal spaces including a conservatory, dining room, and two lounges, with an easily accessible garden and lift access to upper floors. While systems exist to monitor quality and safety, inconsistencies were identified in people's risk assessments and safe recruitment practices.

Environmental risks are well managed to keep people safe, and individual risks are identified and addressed appropriately. Staff understand safeguarding procedures and feel supported in their roles. Medicines are well managed by trained staff, and the manager responded openly to address areas for improvement identified during the inspection.

Source: CQC inspection report, 6 March 2020

Specialist Care

DementiaOlder people

Facilities & Amenities

GardenCommunal LoungeDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 42 places — this is not a vacancy count
Registration checked: Registered · ME16 0EN

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 March 2020. Latest inspection date recorded: 7 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Lulworth House Dementia Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lulworth House Dementia Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lulworth House Dementia Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lulworth House Dementia Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees