England

Lavender VillaCheshire West and Chester

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementNursing

Lavender Villa

Grosvenor Villas, Lightfoot Street, Hoole, Chester, CH2 3AD

01244318567

Care Type

Nursing Care

Inspection date

28 September 2021

Provider

Barker Care Limited

Beds

40 beds

How this home compares nearby

Of 14 care homes for older people within 5 miles, 8 are rated higher by CQC, 5 are the same and 1 is lower.

9 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementDec 2018
Requires ImprovementApr 2020
Requires ImprovementNov 2021

Rated Requires Improvement at every inspection since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Barker Care Limited, which runs 9 care homes in England: 6 rated Good, 1 Requires Improvement and 2 not yet rated.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lavender Villa

Lavender Villa is a nursing care home in Cheshire West and Chester, offering a calm and supportive environment for those living with mental health needs. The team here takes genuine pride in getting to know each resident as an individual, working to create a place that feels less like a facility and more like a community. Families looking for a setting where their loved one will be known by name and cared for with consistency will find a dedicated staff team working hard to make that a reality.

Lavender Villa provides nursing and personal care for up to 40 people requiring functional mental health care, currently supporting 35 residents. The purpose-built, single-story facility within the Grosvenor Villas complex offers private bedrooms and communal areas including living spaces, dining facilities, and adapted bathrooms. The management and staff team are committed to driving improvement, and people speak positively about the support they receive in achieving good outcomes.

Safety systems did not always identify shortfalls found during inspection, though the service was undergoing management restructuring with ongoing recruitment. While people expressed satisfaction with medicines support, records sometimes lacked sufficient detail about administering medicines covertly or managing occasional prescriptions. The provider was recommended to review best practice guidance to ensure safe medicines management.

Staff recruitment followed safe procedures and staffing levels generally met people's needs. The service completed relevant risk assessments and staff demonstrated knowledge of risk reduction strategies with appropriate documentation in place.

Source: CQC inspection report, 6 November 2021

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · CH2 3AD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 6 November 2021. Latest inspection date recorded: 28 September 2021.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Lavender Villa's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lavender Villa, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lavender Villa, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lavender Villa's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees