Lakeside Care Home

Lower Maddaford, Southcott, Okehampton, Devon, EX20 4NL

0183752078

Care Type

Residential Care

Inspection date

2 November 2023

Provider

Maddaford Care Services Limited

Beds

40 beds

About Lakeside Care Home

Lakeside Care Home is a residential care home in Devon, providing personal care for adults. Details of the CQC's most recent findings are set out below.

Lakeside Care Home provides personal care for up to 36 people across two floors, with most bedrooms on the ground level and two passenger lifts for accessibility. The home features secure outdoor space and various communal areas for residents to use. Staff provide safe care, and residents appear at ease and comfortable with both staff and each other.

Residents expressed strong satisfaction with their care, saying "Coming here saved my life," "I can't fault this place," and "I would recommend here without hesitation. " Visitors echoed this positive feedback, noting that staff are caring, approachable, and friendly, relating well to their relatives. The home demonstrates good retention of care staff.

Source: CQC inspection report, 14 December 2023

Specialist Care

Older people

Practical details from the provider

Shared spaces include communal areas for visits and a treatment room used for services such as hairdressing and chiropody.
The grounds include two lakes with flat footpaths, surrounded by meadows and woodland.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · EX20 4NL

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 December 2023. Latest inspection date recorded: 2 November 2023.

Safe: Good
EffectivePublished 16 November 2018: Good
CaringPublished 16 November 2018: Good
ResponsivePublished 16 November 2018: Good
Well-led: Good

Read Lakeside Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lakeside Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Lakeside Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Lakeside Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees