England

Kingsland HouseWest Sussex

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodNursing

Kingsland House

Kingsland Close, Off Middle Road, Shoreham By Sea, West Sussex, BN43 6LT

01273440019

Care Type

Nursing Care

Assessment date

1 February 2024

Provider

Barchester Healthcare Homes Limited

Beds

71 beds

How this home compares nearby

Of 51 care homes for older people within 5 miles, 2 are rated higher by CQC, 44 are the same and 5 are lower.

15 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMar 2015
InadequateOct 2015
Requires ImprovementApr 2016
GoodNov 2016
InadequateDec 2017
Requires ImprovementJul 2018
GoodAug 2019
GoodAug 2021
GoodMay 2022
GoodFeb 2023
GoodMay 2024

Improved from Requires Improvement to Good in 2019. CQC has rated this home 11 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Barchester Healthcare Homes Limited, which runs 207 care homes in England: 9 rated Outstanding, 111 Good, 13 Requires Improvement and 74 not yet rated.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Kingsland House

Kingsland House is a nursing home in West Sussex, providing care for people with physical illness or dementia across areas organised by need. The findings below set out what CQC inspectors observed there.

Kingsland House is a nursing home providing care for people with physical illness or dementia, split into areas based on need. The CQC found the service to be Good overall. Staffing levels were generally adequate and the home was clean, though some staff had gaps in their understanding of their responsibilities and there was no registered manager in post at the time, with senior staff covering this role.

Inspectors found most staff treated people with dignity and kindness, but noted poor practice at mealtimes, including unsafe positioning and inattentive support for some residents. People on Memory Lane were not always treated with compassion, and activities for people living with dementia were not always engaging. Families and residents were involved in care decisions and complaints were actively followed up.

Source: CQC assessment, 1 May 2024

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 71 places — this is not a vacancy count
Registration checked: Registered · BN43 6LT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 1 May 2024. Assessment date recorded: 1 February 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 1 May 2024. References to “we” mean CQC. It describes findings at that time.

Kingsland House is a nursing home catering for people with physical illness or dementia. We carried out an assessment of this service between 14 February and 19 March 2024. Our assessment of the service included an unannounced visit to the home on 14 February 2024. We looked at the quality statements safe and effective staffing, kindness, compassion and dignity, responding to people’s immediate needs and governance, management and sustainability. While there were some areas for improvement, overall we found the areas we assessed to be good. The home was divided into areas based on people’s needs, but staff were able to work across the whole home. There were usually enough staff to keep people safe at Kingsland House and the home was clean. Some staff had gaps in their knowledge about their responsibilities. Most staff treated people with dignity and respect. However people who lived on Memory Lane were not always treated with compassion and dignity. The service did not have a registered manager at the time of our visit but there were senior staff managing the home, including the area manager and a deputy manager, and the provider was actively seeking a manager.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Kingsland House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kingsland House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Kingsland House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Kingsland House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees