Kents Hill Care Home

50 Tunbridge Grove, Kents Hill, Milton Keynes, Buckinghamshire, MK7 6JD

01908355900

Care Type

Nursing Care

Inspection date

14 August 2018

Provider

Acer Healthcare Operations Limited

Beds

75 beds

About Kents Hill Care Home

Kents Hill Care Home is a nursing home in Milton Keynes, providing accommodation and personal care across multiple units, including support for people living with dementia. Further details on the service can be found in the inspection findings below.

Kents Hill Care Home is located in a residential area of Milton Keynes and accommodates up to 75 people across three separate units, with one unit specialising in care for people living with dementia. At the time of inspection, 46 people were living at the service. The home is registered to provide accommodation and personal care to people with varying nursing care needs.

The service had made significant improvements since its last inspection. Staff implemented stronger person-centred planning arrangements and enhanced auditing systems. Improvements were evident in how care was tailored to individual residents' needs and in the governance structures overseeing the home's operations.

The service demonstrated a commitment to ensuring residents received responsive, personalised care within a well-led environment.

Source: CQC inspection report, 19 September 2018

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 75 places — this is not a vacancy count
Registration checked: Registered · MK7 6JD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 September 2018. Latest inspection date recorded: 14 August 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Kents Hill Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kents Hill Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Kents Hill Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Kents Hill Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees