Bletchley House Residential Care and Nursing Home

Bletchley House Residential Care and Nursing Home provides nursing care for older people, including those with a physical disability or dementia. The CQC rated the service Good overall. Inspectors found the environment safe, medicines well managed, and people protected from abuse, with staff confident to speak up and the provider working within the Mental Capacity Act.

However, the CQC found people were not always at the centre of their care, with limited activities for those staying in their rooms. Some staff interactions were not always positive, and staffing levels were not always felt to be sufficient. Families said they were involved in care planning and confident to raise concerns.