Jasmine at Primrose

Primrose 2, The Meadows, Horton Lane, Epsom, Surrey, KT19 8PB

Care Type

Residential Care

Inspection date

23 October 2019

Provider

Surrey and Borders Partnership NHS Foundation Trust

Beds

6 beds

About Jasmine at Primrose

Jasmine at Primrose is a residential care home in Surrey offering short-term respite care for people with learning disabilities and specialist healthcare needs. Details of the most recent CQC inspection are set out below.

Jasmine at Primrose provides short-term respite care for people with learning disabilities and specialist healthcare needs, including epilepsy, autism, and sensory impairments. At the time of inspection, thirty-six people in the community accessed the service, which can accommodate up to seven people simultaneously. Individuals can stay between one to ten nights, allowing flexible respite arrangements tailored to their needs.

The service is designed to enable people to live full lives and achieve the best possible outcomes, supporting residents with complex care requirements in a community-based setting.

Source: CQC inspection report, 20 November 2019

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · KT19 8PB

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 November 2019. Latest inspection date recorded: 23 October 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Jasmine at Primrose's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Jasmine at Primrose, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Jasmine at Primrose, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Jasmine at Primrose's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees