Holywell Home

17 West End Road, Morecambe, Lancashire, LA4 4DJ

Care Type

Residential Care

Inspection date

21 January 2022

Provider

Connor Associates Limited

Beds

6 beds

Rating history

InadequateJul 2016
InadequateOct 2016
GoodMar 2017
GoodOct 2019

Improved from Inadequate to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Connor Associates Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Holywell Home

Holywell Home is a residential care home in Lancashire providing personal care for people with learning disabilities. Details of the most recent CQC inspection are set out below.

Holywell Home is a residential care home providing personal care for up to six people with learning disabilities. At the time of inspection, five people were living at the home across three floors, with single bedrooms, communal living areas and shared bathroom facilities. The home had implemented comprehensive policies to manage COVID-19 risks, including support for people with positive diagnoses and measures to maintain contact between residents and relatives.

When in-person visits were not possible, the home facilitated online visiting. Staff supported residents to visit family in the community when safe to do so. Regular COVID-19 testing was provided for residents, staff and visitors, with all visitors required to provide evidence of vaccination and negative lateral flow tests before entry.

The home maintained an ample supply of PPE for staff and visitors.

Source: CQC inspection report, 5 February 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · LA4 4DJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for children; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 October 2019. Latest inspection date recorded: 21 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Holywell Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Holywell Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Holywell Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Holywell Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees