Holy Cross

Ettrick Grove, High Barnes, Sunderland, Tyne and Wear, SR4 8QA

01915670862

Care Type

Nursing Care

Inspection date

4 July 2023

Provider

St Cuthbert's Care

Beds

56 beds

About Holy Cross

Holy Cross is a nursing home in Sunderland, providing personal and nursing care, including support for people living with dementia. The findings below set out what the CQC observed on its most recent inspection.

Holy Cross provides personal and nursing care for up to 56 people, including those living with dementia. At the time of inspection, 48 residents were living there.

People felt very safe in the home and spoke highly of the support they received from staff. Both residents and relatives described staff as "friendly," "supportive" and "caring. " One resident commented, "I feel safe because the place is well staffed and they are very approachable, caring and the place has a good atmosphere about it," while another said, "The staff are very friendly, and I can have a bit of banter with them.

I could not be treated better anywhere else.

Staff effectively safeguarded people from abuse and managed risks to both individuals and the environment well.

Source: CQC inspection report, 15 September 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 56 places — this is not a vacancy count
Registration checked: Registered · SR4 8QA

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 September 2023. Latest inspection date recorded: 4 July 2023.

Safe: Good
EffectivePublished 4 March 2018: Good
CaringPublished 4 March 2018: Good
ResponsivePublished 4 March 2018: Good
Well-led: Good

Read Holy Cross's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Holy Cross, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Holy Cross, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Holy Cross's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees