Sycamore Care Centre

Sycamore Lodge, Nookside, Sunderland, Tyne and Wear, SR4 8PQ

01915250181

Care Type

Nursing Care

Inspection date

11 October 2022

Provider

SLW Limited

Beds

113 beds

About Sycamore Care Centre

Sycamore Care Centre is a nursing home in Sunderland, providing personal and nursing care, including support for people living with dementia. Details of its most recent CQC inspection are set out below.

Sycamore Care Centre provides personal and nursing care for up to 113 people, including those living with dementia, across 9 units in 4 buildings. At inspection, 107 people were living at the home. People felt very safe and reported receiving kind and caring support from staff.

Relatives praised the team's training and approach, with one saying "The staff are well trained. They're very good with my [family member]. They know how to speak to people.

I couldn't fault the staff, they're marvellous" and another describing it as a safe environment where their family member was "well supported and well looked after. " Staff safeguarded people from abuse, managed risks to individuals and the environment effectively, and there were sufficient staff levels to meet people's needs.

Source: CQC inspection report, 12 January 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Facilities & Amenities

GardenActivities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 113 places — this is not a vacancy count
Registration checked: Registered · SR4 8PQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 January 2023. Latest inspection date recorded: 11 October 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Sycamore Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Sycamore Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Sycamore Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Sycamore Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees