Holgate House
Residential Care
2 June 2023
Milewood Healthcare Ltd
30 beds
About Holgate House
Holgate House is a residential care home in York, offering a familiar and homely setting for people looking for support in a welcoming community. York itself is a wonderful city with a strong sense of community, and families can take comfort in knowing their loved ones are close to all it has to offer. If you are exploring care options in the area, Holgate House may be worth considering as part of your search.
Holgate House provides personal care to 23 people with mental health needs or learning disabilities, with capacity for up to 30 residents. Inspectors found that risks to people were not always effectively managed, including both individualised risks and environmental concerns. Staff did not consistently support people in the least restrictive way possible or ensure their best interests were prioritised.
The service needed to move away from making blanket "house decisions" and instead provide more person-centred care tailored to individual needs. Capacity assessments and best interest decisions had not always been properly recorded.
Despite these concerns, people had good relationships with staff members and were supported to access health care appointments when needed.
Source: CQC inspection report, 2 June 2023
Specialist Care
Could the NHS fund Holgate House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
139 Holgate Road, York, North Yorkshire, YO24 4DF
Holgate House
CQC overall rating
Last inspection: 2 June 2023
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