England

Hillside HouseDevon

Illustrative image. Photographs of this home have not yet been added.

Rated:OutstandingResidential

Hillside House

Exeter Road, Newton Poppleford, Sidmouth, Devon, EX10 0DE

01395493103

Care Type

Residential Care

Inspection date

8 October 2018

Provider

Brandon Care Limited

Beds

14 beds

How this home compares nearby

Of 14 care homes for older people within 5 miles, none are rated higher by CQC, 3 are the same and 11 are lower.

13 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

OutstandingDec 2018

First inspected by CQC in 2018, rated Outstanding.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Brandon Care Limited, which runs 2 care homes in England: 1 rated Outstanding and 1 Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hillside House

Hillside House is a residential care home in Devon, near Newton Poppleford. Details of the CQC's most recent findings are set out below.

Hillside House is a care home accommodating up to 14 people in a newly refurbished building in East Devon, near the village of Newton Poppleford. The home is spread across two floors and provides nursing and personal care as part of a single package.

During the inspection, inspectors observed the quality of care provided to residents and assessed the premises. The service demonstrated commitment to maintaining appropriate facilities and support for its residents in the newly renovated setting.

Source: CQC inspection report, 5 December 2018

Specialist Care

Older peoplePhysical disabilitiesSensory impairments

Practical details from the provider

The home has 14 bedrooms over two floors, each with an en-suite shower room, with passenger lift access to the first floor.
The grounds extend to 18 acres and include a courtyard garden, vegetable garden, greenhouse and level decking. Residents also have access to a shared hydrotherapy bathroom.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · EX10 0DE

Registered care categories

Caring for adults over 65 yrs; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 5 December 2018. Latest inspection date recorded: 8 October 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read Hillside House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hillside House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hillside House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hillside House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees