Highfield Residential Home

51 Alpha Road, Birchington, Kent, CT7 9EG

01843842116

Care Type

Residential Care

Inspection date

14 February 2020

Provider

Highfield Birchington Limited

Beds

23 beds

About Highfield Residential Home

Highfield Residential Home is a residential care home in Kent, offering personal and nursing care to older adults. Further detail on how the home operates is set out in the CQC findings below.

Highfield Residential Home provides personal and nursing care to 21 people aged 65 and over in a three-storey Victorian house. The service can support up to 23 people and maintains adequate staffing levels that are adjusted according to residents' changing needs. The registered manager ensures robust recruitment checks are completed to verify staff suitability.

Residents report feeling safe and happy at the home, with staff providing responsive support when needed. Staff receive regular training on safeguarding to keep people protected. The home demonstrates a commitment to maintaining safety standards and ensuring residents receive the care and attention they require.

Source: CQC inspection report, 13 March 2020

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · CT7 9EG

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 March 2020. Latest inspection date recorded: 14 February 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Highfield Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Highfield Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Highfield Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Highfield Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees