Highfield Care Centre
Residential Care
6 August 2022
Highgate Care Services (Yorkshire) LTD
88 beds
About Highfield Care Centre
Highfield Care Centre is a residential care home in Leeds, providing personal care for older people, including some living with dementia. Full details from the most recent CQC inspection are set out below.
Highfield Care Centre accommodates up to 88 older people, some living with dementia, across four units. At inspection, 40 people were using the service with two units operational. The centre provides personal care and maintains systems to record and manage incidents effectively.
Quality assurance processes are in place to monitor and improve the service.
Staff administer medicines safely overall, though inspectors noted concerns about storage of medicines awaiting removal. The provider actively addresses maintenance issues and oversees the upkeep of the facility. However, allergies were not consistently recorded for all residents, an issue raised with the registered manager during the inspection.
Source: CQC inspection report, 6 August 2022
Specialist Care
5 Questions to Ask on Your Visit
When visiting Highfield Care Centre, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit Highfield Care Centre, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund Highfield Care Centre's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Allerton Bywater, Castleford, West Yorkshire, WF10 2DY
Highfield Care Centre
CQC overall rating
CQC rating published: 6 August 2022
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