England

Heather ValeDerbyshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Heather Vale

Heather Vale Road, Hasland, Chesterfield, Derbyshire, S41 0HZ

01246221569

Care Type

Residential Care

Inspection date

14 July 2021

Provider

Anchor Hanover Group

Beds

39 beds

How this home compares nearby

Of 31 care homes for older people within 5 miles, 25 are rated higher by CQC, 6 are the same and none are lower.

25 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodAug 2016
Requires ImprovementNov 2018
GoodJan 2020
Requires ImprovementOct 2021

Rating dropped from Good to Requires Improvement in 2021. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Anchor Hanover Group, which runs 121 care homes in England: 3 rated Outstanding, 99 Good, 17 Requires Improvement and 2 not yet rated.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Heather Vale

Heather Vale is a residential care home in Derbyshire, offering older adults a familiar and comfortable place to call home. The Derbyshire setting brings a sense of calm and community, which can make such an important transition feel a little easier for both residents and their families. Choosing the right care home is never a simple decision, and the team at Heather Vale understands how much it means to get it right.

Heather Vale provides personal and nursing care to up to 39 people aged 65 and over across two floors in a single adapted building. Each floor has two separate wings with individual bedrooms and communal living facilities including dining rooms, kitchenette areas and specialist bathing facilities.

Inspectors found that auditing systems were not always effective or used to drive improvement in the quality and safety of the service. Medicine errors had not been consistently identified or addressed, and care plans did not always contain all required information or appropriate risk assessments aligned with people's long-term conditions.

Source: CQC inspection report, 15 October 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 39 places — this is not a vacancy count
Registration checked: Registered · S41 0HZ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 15 October 2021. Latest inspection date recorded: 14 July 2021.

Safe: Requires improvement
EffectivePublished 8 January 2020: Good
CaringPublished 8 January 2020: Good
ResponsivePublished 8 January 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Heather Vale's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heather Vale, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Heather Vale, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Heather Vale's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees