England

Bank Close HouseDerbyshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Bank Close House

Hasland Road, Hasland, Chesterfield, Derbyshire, S41 0RZ

01246208833

Care Type

Residential Care

Inspection date

10 March 2022

Provider

Vitalbalance Limited

Beds

27 beds

How this home compares nearby

Of 30 care homes for older people within 5 miles, 24 are rated higher by CQC, 6 are the same and none are lower.

19 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJun 2015
Requires ImprovementJan 2018
GoodApr 2019
InadequateDec 2020
Requires ImprovementAug 2021
Requires ImprovementApr 2022

Improved from Inadequate to Requires Improvement in 2021. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Vitalbalance Limited runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Bank Close House

Bank Close House is a residential care home in Derbyshire, offering a familiar and homely setting for older people and their families. The team there understands how much it means to find the right place for a loved one, and they work to make residents feel comfortable and genuinely at home. For families exploring care options in the area, it can be a reassuring starting point on that journey.

Bank Close House provides personal care for up to 27 people over 65 with dementia or physical needs. The home is set across two buildings connected by a glass walkway, with communal seating and dining areas, bathrooms, and bedrooms spread across the upper floors. During inspection, 14 people were receiving care at the service.

While the provider had made various improvements, these had not yet become embedded in daily practice. At the time of inspection, there was no registered manager, though the provider had ensured a quality manager from their organization maintained a daily presence at the home.

Source: CQC inspection report, 22 April 2022

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · S41 0RZ

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 22 April 2022. Latest inspection date recorded: 10 March 2022.

Safe: Requires improvement
EffectivePublished 10 April 2019: Good
CaringPublished 10 April 2019: Good
ResponsivePublished 10 April 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Bank Close House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bank Close House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Bank Close House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Bank Close House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees