Hatley Court

Hatley Court provides personal care for up to 35 older people, with 33 residents at the time of inspection, including some living with dementia. The home is spread across two floors, accessible by passenger lift and stairs.

Staff were trained and knowledgeable about safeguarding, effectively protecting people from harm and identifying potential abuse. Medicines were administered safely overall, though some records needed completion. Risks to residents were well identified and managed.

The home had sufficient staff who were safely recruited and responsive to people's needs, with staff learning from incidents when things went wrong.