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Hatley Court
Residential Care
18 November 2020
Hatley Court Haven Ltd
51 beds
How this home compares nearby
Of 13 care homes for older people within 5 miles, 3 are rated higher by CQC, 9 are the same and 1 is lower.
2 of these nearby homes have been inspected more recently than this one.
Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes
Rating history
- Nov 2016
- Aug 2017
- Oct 2017
- May 2018
- Dec 2020
Improved from Requires Improvement to Good in 2018.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
This is the only care home Hatley Court Haven Ltd runs in England.
Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Hatley Court
Hatley Court is a residential care home in Cambridgeshire, offering personal care to older people, including some living with dementia. Further detail on the latest CQC inspection findings appears below.
Hatley Court provides personal care for up to 35 older people, with 33 residents at the time of inspection, including some living with dementia. The home is spread across two floors, accessible by passenger lift and stairs.
Staff were trained and knowledgeable about safeguarding, effectively protecting people from harm and identifying potential abuse. Medicines were administered safely overall, though some records needed completion. Risks to residents were well identified and managed.
The home had sufficient staff who were safely recruited and responsive to people's needs, with staff learning from incidents when things went wrong.
Source: CQC inspection report, 9 December 2020
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 51 places — this is not a vacancy count
- Registration checked
- Registered · CB25 9ND
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 9 December 2020. Latest inspection date recorded: 18 November 2020.
- Safe
- EffectivePublished 16 May 2018
- CaringPublished 16 May 2018
- ResponsivePublished 16 May 2018
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Hatley Court, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Hatley Court, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Hatley Court's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
37 Burgess Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9ND

Hatley Court
CQC overall rating
Inspection date: 18 November 2020
Helpful Guides
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