Hartlands Residential Home

Hartlands Residential Home provides personal care for up to 31 people, with 28 residents at the time of inspection. The service supports some people living with dementia. The home has implemented strong infection control measures, including screening visitors for Covid-19 symptoms before entry and conducting coronavirus risk assessments for both residents and staff to protect those deemed high risk.

The registered manager has established an admissions policy to guide the intake process and ensure appropriate placements. Visits had resumed following updated guidelines, enabling residents to maintain contact with loved ones during the inspection period.