Hartismere Place

Hartismere Place provides personal care for up to 60 people aged 65 and over, with 54 residents at inspection. The service demonstrates particularly strong leadership, with the registered manager having developed all aspects of the home during their first six months, supported by a proactive provider team. Staff maintain a clear focus on continuous improvement and implementing best practice throughout the service.

The home operates robust quality assurance systems based on regular scheduled audits to identify areas for improvement, ensuring the quality of care is monitored consistently and shortfalls are promptly addressed. The service is highly responsive to residents' health and social care needs, drawing on people's life experiences to enhance their care and social wellbeing. Care plans are regularly reviewed and adjusted to reflect changes in residents' needs and health status.