Hardwick Dene

This residential care home accommodates up to 50 people needing personal care and support, with 37 older people and people living with dementia currently resident. Staff supported people to use computer tablets and phones to video call and communicate with family and friends, promoting social wellbeing. The home implemented strong infection control measures, including requiring external health and social care professionals to show vaccination status and complete rapid COVID-19 tests before visiting.

Staff were observed wearing personal protective equipment correctly, including face masks, and maintained good hygiene practices by being bare below the elbow and wearing minimal jewellery with long hair tied up. Staff participated in regular COVID-19 testing and staggered their breaks to maintain social distancing.