Hallmark Henley Manor Luxury Care Home

Mill Lane, Henley-on-thames, RG9 4HD

01491418000

Care Type

Nursing Care

Inspection date

19 May 2021

Provider

Hallmark Care Homes (Henley Manor) Limited

Beds

80 beds

About Hallmark Henley Manor Luxury Care Home

Hallmark Henley Manor is a nursing care home in Oxfordshire. The findings below set out what the CQC found on its most recent inspection.

Henley Manor provides personal and nursing care to 33 residents aged 65 and over, with capacity for up to 80 people. The service supports residents to lead purposeful lives while maintaining meaningful relationships with their families and the local community. Even during Covid-19 restrictions, the home made adjustments to ensure people's overall health and wellbeing remained protected.

Residents have excellent opportunities to participate in a variety of activities tailored to their individual needs, helping to prevent social isolation. These social activities follow best practice guidance, enabling people to live full and engaged lives.

Source: CQC inspection report, 16 July 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 80 places — this is not a vacancy count
Registration checked: Registered · RG9 4HD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 July 2021. Latest inspection date recorded: 19 May 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Hallmark Henley Manor Luxury Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hallmark Henley Manor Luxury Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hallmark Henley Manor Luxury Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hallmark Henley Manor Luxury Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees