England

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Grosvenor Manor Care CentreCheshire West and Chester

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Rated:GoodNursing

Grosvenor Manor Care Centre

87-89 Heath Lane, Chester, CH3 5SY

01244305330

Care Type

Nursing Care

Inspection date

18 January 2021

Provider

New Care Chester (Opco) Limited

Beds

81 beds

How this home compares nearby

Of 13 care homes for older people within 5 miles, none are rated higher by CQC, 7 are the same and 6 are lower.

12 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodAug 2019

First inspected by CQC in 2019, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home New Care Chester (Opco) Limited runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Grosvenor Manor Care Centre

Grosvenor Manor Care Centre is a nursing home in Cheshire West and Chester, providing personal and nursing care for older people. Further details from the CQC's most recent inspection are set out below.

Grosvenor Manor is a residential care home providing personal and nursing care for up to 81 older people across a two-storey adapted building. At inspection, 71 people were living at the home. The provider had developed robust policies and procedures to manage risks relating to the Covid-19 pandemic, which were regularly updated and clear to follow.

While residents were unable to receive in-person visits at the time of inspection, the home facilitated contact through telephone and videocalls, and had designated visiting areas with protective screens in preparation for future visits.

People receiving care spoke positively about their experience and reported being happy living at the home. Relatives felt well informed despite restrictions on in-person visits, with one family member commenting: "Grosvenor Manor is very good at generally keeping in touch and so I have a sense of what's going on. " Relatives shared positive feedback about the service overall.

Source: CQC inspection report, 30 January 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 81 places — this is not a vacancy count
Registration checked: Registered · CH3 5SY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 August 2019. Latest inspection date recorded: 18 January 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Grosvenor Manor Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Grosvenor Manor Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Grosvenor Manor Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Grosvenor Manor Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees