Grosvenor Lodge

Grosvenor Lodge provides personal care for up to 31 older people, some living with dementia. The home maintains high standards of cleanliness and hygiene, following structured housekeeping checklists that include frequent disinfection of frequently touched surfaces like door handles, with care staff assisting in cleaning tasks. The service has increased staffing levels to support activities and reduce social isolation, including innovative initiatives like pamper and grooming sessions where people can receive hand massages or manicures whilst washing their hands.

The home implements practical infection control measures, including separate entrances for staff and visitors, hand-washing facilities outside the building, and visitor screening procedures that include temperature checks and health questionnaires before entry.