England

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Grenville Court Care HomeNorfolk

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Rated:Requires ImprovementResidential

Grenville Court Care Home

Horsbeck Way, Horsford, Norwich, Norfolk, NR10 3BB

01603893499

Care Type

Residential Care

Inspection date

12 April 2021

Provider

Alpha Care Management Services No. 3 Limited

Beds

64 beds

How this home compares nearby

Of 19 care homes for older people within 5 miles, 12 are rated higher by CQC, 7 are the same and none are lower.

10 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2017
InadequateFeb 2018
InadequateJun 2018
Requires ImprovementNov 2018
GoodDec 2019
InadequateOct 2020
Requires ImprovementMay 2021

Improved from Inadequate to Requires Improvement in 2021. CQC has rated this home 7 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Alpha Care Management Services No. 3 Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Grenville Court Care Home

Grenville Court Care Home brings a sense of warmth and community to the Norfolk countryside, offering families a place where their loved ones can feel genuinely at home. The team there understands how important it is for residents to feel comfortable and cared for, and that commitment to people shines through in the everyday life of the home. For families beginning the search for residential care in Norfolk, Grenville Court is a place worth getting to know.

This residential care home accommodates up to 64 people aged 65 and over across two floors, each with lounges, dining areas, and individual en-suite rooms. At inspection, 13 residents were living there. The home has implemented a new management team and strengthened its governance systems with increased oversight.

Care quality has improved since the previous inspection, though some shortfalls remain in risk management and medicines management practices.

Source: CQC inspection report, 20 May 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 64 places — this is not a vacancy count
Registration checked: Registered · NR10 3BB

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 20 May 2021. Latest inspection date recorded: 12 April 2021.

Safe: Requires improvement
EffectivePublished 18 December 2019: Good
CaringPublished 18 December 2019: Good
ResponsivePublished 18 December 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Grenville Court Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Grenville Court Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Grenville Court Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Grenville Court Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees