England

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Sunnycroft Care HomeNorfolk

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Sunnycroft Care Home

113-115 Fakenham Road, Taverham, Norwich, Norfolk, NR8 6QB

01603261957

Care Type

Residential Care

Inspection date

23 July 2021

Provider

Sunnycroft Care Home Limited

Beds

50 beds

How this home compares nearby

Of 22 care homes for older people within 5 miles, 13 are rated higher by CQC, 9 are the same and none are lower.

7 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementDec 2016
Requires ImprovementSept 2018
Requires ImprovementMay 2019
Requires ImprovementSept 2021

Rated Requires Improvement at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Sunnycroft Care Home Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Sunnycroft Care Home

Sunnycroft Care Home brings residential care to the Norfolk community, offering families a local option as they explore the right support for their loved ones. The team there understands how personal and emotional this decision can be, and aims to provide a familiar, homely environment where residents can feel comfortable. Norfolk itself offers a peaceful setting, and finding a care home close to family and friends can make a real difference to everyone involved.

Sunnycroft Care Home provides residential care and accommodation for up to 59 people, with particular expertise in supporting those with dementia. At the time of the inspection, 33 residents lived at the home, which is arranged across two floors, each with separate communal areas.

The inspection identified significant concerns regarding the home's management and safety systems. Governance systems failed to adequately monitor care quality, and risks to residents' safety had not been properly assessed or managed. The systems designed to protect people from abuse were found to be ineffective.

While staffing levels were sufficient to maintain basic safety, they were insufficient to provide adequate care to residents.

Source: CQC inspection report, 7 September 2021

Specialist Care

DementiaOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 50 places — this is not a vacancy count
Registration checked: Registered · NR8 6QB

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 7 September 2021. Latest inspection date recorded: 23 July 2021.

Safe: Requires improvement
EffectivePublished 16 May 2019: Requires improvement
CaringPublished 16 May 2019: Requires improvement
ResponsivePublished 16 May 2019: Good
Well-led: Inadequate

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Sunnycroft Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Sunnycroft Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Sunnycroft Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Sunnycroft Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees