Greenview Hall

12 Streets Heath, West End, Woking, GU24 9QY

01483663628

Care Type

Nursing Care

Inspection date

6 June 2023

Provider

WT UK Opco 4 Limited & Care UK Care Services Limited

Beds

60 beds

About Greenview Hall

Greenview Hall is a nursing home in Surrey, providing care for older people, including those living with dementia. The CQC's most recent findings on the service are set out below.

Greenview Hall provides nursing and personal care to up to 60 older people, many living with dementia and various health and physical support needs. The home maintains a strong commitment to supporting residents' cultural identities and traditions while promoting equality and diversity throughout. A wide range of activities is available, organised around individual interests to prevent social isolation and encourage positive community involvement.

Residents report feeling safe and well cared for. Staff demonstrate clear awareness of safeguarding responsibilities, with comprehensive risk assessments in place and measures implemented to support safety and wellbeing. When accidents or incidents occur, staff take action to prevent recurrence.

Sufficient staffing levels ensure people receive timely care and have meaningful social interaction with staff without unnecessary delays.

Source: CQC inspection report, 20 September 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · GU24 9QY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 September 2023. Latest inspection date recorded: 6 June 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Greenview Hall's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Greenview Hall, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Greenview Hall, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Greenview Hall's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees