Greenhill Residential Care Home

Greenhill Residential Care Home provides accommodation and personal care for up to 36 people, with 35 people living there at the time of the assessment. The CQC rated the service Good overall, finding a calm, friendly atmosphere where staff knew people well and treated them with kindness and respect. People and relatives spoke warmly of the care provided.

Inspectors found risks were properly assessed, recruitment and training were sound, and infection control practices kept the home clean. Some people and relatives raised concerns about evening staffing levels feeling stretched, though inspectors observed enough staff on duty at the time of the visit to meet people's needs safely.